FAQs

1. What types of dental products do you sell?

We offer a wide range of teeth treatment tools and accessories, including electric toothbrushes, whitening kits, dental mirrors, plaque removers, flossers, oral irrigators, dental kits for professionals, and more.

2. Are your products safe to use at home?

Yes, all our home-use dental products are designed with safety and ease-of-use in mind. Always follow the instructions provided with each product for the best results.

3. Do you sell professional dental equipment?

Yes, we carry professional-grade tools and equipment suitable for dental clinics and practitioners. If you're a licensed professional, please contact us for bulk orders or product recommendations.

4. How often should I replace my dental tools?

For personal tools like toothbrush heads and flossers, we recommend replacing them every 3 months or as advised by your dentist. For professional tools, follow manufacturer guidelines for sterilization and replacement.

5. Do your teeth whitening products actually work?

Yes! Our teeth whitening kits are clinically tested and made with safe, effective ingredients. Results may vary based on individual use and consistency.

6. Can I use your tools if I have sensitive teeth or gums?

We offer a variety of products specifically designed for sensitive teeth and gums. Please check the product descriptions or consult your dentist before use.

7. Are your products FDA approved or dentist-recommended?

Many of our products are FDA-approved and recommended by dental professionals. Look for this information on each product page.

8. How do I clean and maintain my dental tools?

Each product comes with cleaning instructions. In general, rinse tools after each use and store them in a dry place. For electric items, follow charging and care guidelines provided.

9. Do you offer subscription plans for refills or replacements?

Yes! We offer subscription options for toothbrush heads, floss, and whitening gel refills. Save more and never run out—check the subscription tab on the product pages.

10. What is your return policy?

We offer a 14-day return policy on most items. For hygiene reasons, some products (like open whitening kits or used oral tools) may not be eligible. Please check our full return policy for more details.

11. How long does shipping take?

Standard shipping usually takes 4–7 business days, depending on your location. Expedited shipping options are available at checkout.

12. Can I track my order?

Absolutely! Once your order ships, you’ll receive a tracking number via email to monitor your package’s journey.

13. How can I contact customer support?

You can reach us via our contact form, email at sales@bewickdental.co.uk during business hours. We're always happy to help!